UN Human Rights office has issued a set of guidelines to enhance children's safety online and protect their rights. The set of 10 guidelines, entitled Getting Children’s Safety Online Right, is available here.

“So, we're sharing these guidelines that are intended really as a contribution to this discussion on how to protect children online effectively. They respond to the huge interest in addressing online harms to children, which are spurring debates and a host of regulations across the globe,” Peggy Hicks, Director Thematic and Special Procedures said at a press conference in Geneva.

“From our perspective, that really means that we have to look at both what we need states and what we need companies to do and ask both of them to act responsibly in terms of how they respond to these challenges,”Hicks said.

“For too long, social platforms and apps have not met this responsibility,” she added.

“By fully understanding the risks that platforms pose and taking the steps to address those harms, often they've prioritized their user base expansion or engagement rather than the well-being of kid,” she said.

“Now, as we've seen, governments are stepping in to regulate. But too often the approaches that have been taken focus on limiting who can access the platforms. But that can leave behind platforms with problematic design, and features that can still harm kids,” Hicks said.

“The message is companies that we want to share now is that they really face a choice. Change how their platforms are designed and operated to better protect children's rights and safety or be forced to do so through increasingly restrictive legislation, driver attacks and regulatory fines,” she said.

“For governments. The focus needs to not only be on showing that they're doing something, taking some action. But also to secure the best outcomes while protecting children's rights. That means that they need to take a 360-degree approach, looking not only at, issues on who can be on which platforms, but also how those platforms are designed, what guardrails are in place for the age verification they require,” Hicks said.

“And that means not sitting back and legislating and assuming things are going to work but being willing to monitor and report on what's happening and to make, adjustments,” she said.

“We need to keep our eyes on the prize. The goal, like we see in many aspects of the digital space, is that we want to preserve the benefits that we see from social platforms, while ensuring that they're truly safe for our kids,” she said.

“We need to collect the evidence and adapt quickly to what we learn. And that's all the more essential given the evolving nature of the information environment. We're talking a lot about social media apps, but obviously part of what comes into this conversation is the advent of AI and the fact that I, and the use of chat bots and other tools will really change the way that these, issues play out for many children as well,” she said.

“We have to look at the design side as well. As I said, it's not enough to leave behind a platform that is flawed because people will still get to it one way or another,” Hicks said.

“We really do need to talk to kids about this and understand from them, well, where they see the risks and what will actually address their needs and the most effective way in a way that protects their rights. And part of that is really understanding that kids actually do rely on the internet and on social media to protect their own rights in a variety of ways,” she said.

“So, we need remedies when, when things go wrong. And we need to make sure that we have in place reliable and credible oversight,” she said.

ENDS

For more information and media requests, please contact:

In Geneva:

Ravina Shamdasani - ravina.shamdasani@un.org

Marta Hurtado - marta.hurtadogomez@un.org

In Nairobi:

Seif Magango - seif.magango@un.org

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STORY: UN Human Rights Office issues guidelines for child safety online - press conference by Peggy Hicks, Director Thematic and Special Procedures division

TRT: 04:01

SOURCE: OHCHR/UNOG
RESTRICTIONS: NONE
LANGUAGE: English/NATS
ASPECT RATIO: 16:9
DATELINE: 29 May 2026, Geneva, Switzerland

SHOTLIST

1. Exterior shot: Palais des Nations
2. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “So we're sharing these guidelines that are intended really as a contribution to this discussion on how to protect children online effectively. They respond to the huge interest in addressing online harms to children, which are spurring debates and a host of regulations across the globe.”
3. Cut away: Briefing room
4. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “From our perspective, that really means that we have to look at both what we need states and what we need companies to do, and ask both of them to act responsibly in terms of how they respond to these challenges.”
5. Cut away: Briefing room
6. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “For too long, social platforms and apps have not met this responsibility. By fully understanding the risks that platforms pose and taking the steps to address those harms, often they've prioritized their user base expansion or engagement rather than the wellbeing of kids.”
7. Cut away: Briefing room
8. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “Now, as we've seen, governments are stepping in to regulate. But too often the approaches that have been taken focus on limiting who can access the platforms. But that can leave behind platforms with problematic design, and features that can still harm kids and impact all of us.”
9. Cut away: Briefing room
10. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “The message is companies that we want to share now is that they really face a choice. Change how their platforms are designed and operated to better protect children's rights and safety or be forced to do so through increasingly restrictive legislation and regulatory fines.”
11. Cut away: Briefing room
12. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “For governments. The focus needs to not only be on showing that they're doing something, taking some action, but also to secure the best outcomes while protecting children's rights. That means that they need to take a 360-degree approach, looking not only at issues on who can be on which platforms, but also how those platforms are designed, what guardrails are in place for the age verification they require.
13. Cut away: Briefing room
14. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “And that means not sitting back and legislating and assuming things are going to work but being willing to monitor and report on what's happening and to make adjustments.
15. Cut away: Briefing room
16. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “We need to keep our eyes on the prize. The goal, like we see in many aspects of the digital space, is that we want to preserve the benefits that we see from social platforms, while ensuring that they're truly safe for our kids.
17. Cut away: Briefing room
18. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “We need to collect the evidence and adapt quickly to what we learn. And that's all the more essential given the evolving nature of the information environment. We're talking a lot about social media apps, but obviously part of what comes into this conversation is the advent of AI and the fact that AI, and the use of chat bots and other tools will really change the way that these issues play out for many children as well.
19. Cut away: Briefing room
20. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “We have to look at the design side as well. As I said, it's not enough to leave behind a platform that is flawed because people will still get to it one way or another.
21. Cut away: Briefing room
22. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “We really do need to talk to kids about this and understand from them, well, where they see the risks and what will actually address their needs and the most effective way in a way that protects their rights. And part of that is really understanding that kids actually do rely on the internet and on social media to protect their own rights in a variety of ways.
23. Cut away: Briefing room
24. SOUNDBITE (English) Peggy Hicks, Director Thematic and Special Procedures division- UN High Commissioner for Human Rights (OHCHR): “So, we need remedies when things go wrong. And we need to make sure that we have in place reliable and credible oversight. “