The United Nations Office at Geneva
Multimedia Newsroom
STORYLINE
As Za’atari refugee camp marks 10 years, war-weary Syrians still face uncertain future
Ten years since Jordan’s Za’atari camp opened its doors to 80,000 displaced Syrians, poverty now affects an increasing number of residents who face an uncertain future, the UN refugee agency, UNHCR, said on Friday.
“With the increase in food prices across the world, many refugee families are struggling to meet their basic needs on a daily basis,” said Dominik Bartsch, UNHCR Representative in Amman. “There is of course food assistance provided, but overall, household incomes are declining rapidly and we’re seeing the level of poverty increasing in the camp.”
According to UNHCR, two in three refugee families in Za’atari say they are in debt and 92 per reported resorting to negative coping strategies, such as reducing food intake or accepting high-risk jobs. These numbers have been going up at a worrying pace.
And after UN-led constitutional talks between Syria’s warring sides were postponed at the start of the week, humanitarians remain particularly worried for Syrian children housed at Za’atari, for whom the camp “has become their world”, said Mr. Bartsch.
“Prospects for return for the time being do not look promising. We are not seeing an environment in Syria that would be conducive to returns, but it is nonetheless reassuring that refugees when asked would they consider returning back home, overwhelmingly respond positively.”
More than 20,000 births have been recorded in Za’atari camp since its opening, Mr. Bartsch noted, before pointing to the “limited opportunities for the many children who are born in the camp and have seen no other environs than the camp itself”.
Crediting the camp with “saving thousands of lives and providing work and opportunities “for Jordanians and Syrians alike”, the UN refugee agency official warned that the situation was not sustainable, with its weather-beaten temporary shelters increasingly showing their limitations.
“The caravans, which replaced tents in 2013, have a normal life span of six to eight years meaning most of them are now in need of urgent repair…In 2021 alone, over 7,000 refugees requested support for maintenance as roofs and windows cracked and walls warped, leaving some residents exposed to the elements,” he explained.
STORY: Zaatari Refugee Camp Marks 10 Years - UNHCR
TRT: 02’16”
SOURCE: UNTV CH
RESTRICTIONS: NONE
LANGUAGE: ENGLISH/NATS
ASPECT RATIO: 16:9
DATELINE: Friday 29 July 2022, GENEVA, SWITZERLAND
SHOTLIST
- Medium shot, UN Geneva flag alley.
- Wide shot, press room with panel of speakers.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “It is a testimony, a testimony to the generosity of the Government of Jordan, which at the time 10 years ago, 11 years ago, allowed Syrian refugees access to its territory and then set up facilities that really are remarkable by global standards.”
- Close-up, TV screen showing speakers, journalist to rear.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “With the increase in food prices across the world, many refugee families are struggling to meet their basic needs on a daily basis. There is of course food assistance provided, but overall, household incomes are declining rapidly and we’re seeing the level of poverty increasing in the camp.”
- Medium-wide shot, journalists, TV cameras, light panel.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “Limited mobility of means, limited opportunities, and perhaps most depressingly, limited opportunities for the many children who are born in the camp and have seen no other environs than the camp itself.”
- Medium shot of journalists and TV camera on tripod.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “In the long run, our projection is that a continued approach of gradual inclusion of refugees in national assistance is the pathway to follow. And again, Jordan has been an exemplary (inaudible) in this regard, from early very on ‘til now, access of refugees to the educational system, access to health and indeed access to the labour market.”
- Medium shot, journalist looking at laptop.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “Prospects for return for the time being do not look promising. We are not seeing an environment in Syria that would be conducive to returns, but it is nonetheless reassuring that refugees when asked would they consider returning back home, overwhelmingly respond positively.”
- Wide shot, press room, journalists and UN staff listening.
- Medium shot, journalists following proceedings.
- Medium shot, TV screen showing speakers, UN logo backdrop panel.
Similar Stories
1
1
Edited News | WHO , UNMAS
Desperate and dangerous conditions in Gaza continue to hamper recovery efforts for the wartorn enclave's people, the UN health agency said on Friday, while demining experts warned that they’ve “barely scratched the surface” in assessing the level of contamination of unexploded ordnance.
2
1
2
Press Conferences , Edited News
The continued support of UN Member States to Lebanon will be “indispensable” to boost the country’s national armed forces and provide humanitarian assistance with more than one million people still uprooted by the Middle East war, the UN's peacekeeping chief said on Wednesday.
2
1
2
Press Conferences , Edited News | UNECE
Middle East war: After oil and gas shortages, concerns grow over critical minerals crunch
The shipping crisis in the Strait of Hormuz caused by war in the Middle East has exposed a new threat: a looming shortage of strategic minerals needed to drive economies all over the world and a race by countries to obtain them.
1
1
1
Edited News | IOM
Millions of desperate Sudanese return home amid dire conditions as war rages – IOM
Three years into the devastating conflict in Sudan, nearly four million displaced people have returned to their places of origin across the country, only to face “another struggle for survival”, the UN International Organization for Migration (IOM) said on Tuesday.
1
1
1
Edited News | UNESCO
UNESCO protects cultural sites in war-torn Middle East, confirming damage to key heritage.
1
1
1
Edited News | UN WOMEN
The war in Gaza has inflicted a far higher toll on women and girls than in previous conflicts in the Palestinian enclave, with more than 38,000 killed by Israeli air bombardment and land military operations since Hamas-led terror attacks in Israel sparked the war in October 2023, UN Women said on Friday.
1
1
1
Edited News | UNHCR
In 2025, nearly 900 Rohingya refugees were reported missing or dead in the Andaman Sea and Bay of Bengal, making it the deadliest year on record in South and Southeast Asia, the UN refugee agency, UNHCR, said on Friday.
1
1
1
Edited News | UNFPA , IFRC
Lebanon faces escalating violence, with new mothers uncertain of safety amid ongoing crises.
1
1
1
Edited News | FAO , UNHCR , WHO
Sudan: 14 million displaced; hunger and attacks on health continue as war enters fourth year
As Sudan approaches the third anniversary of a brutal civil war, millions remain displaced and hungry while the health system lies in ruins, with no end to the violence in sight, UN agencies said on Friday.
1
1
1
Edited News | WHO , UNHCR , WFP
Lebanon: People ‘still under the rubble’ after massive strikes as ambulances, hospitals come under threat – UN humanitarians
With Lebanon still reeling from Israel’s devastating airstrikes on 8 April, UN humanitarians reported new fears of attacks on ambulances and looming food shortages in the south of the country on Friday.
1
1
1
Edited News | UNHCR , WHO
Lebanon: disease risks on the rise as displacement surges
With displacement in Lebanon past the one million mark, UN humanitarians warned on Tuesday about the spread of infectious diseases in shelters and surging mental health needs.
1
1
1
Edited News | UNIFIL
UN peacekeepers are supporting civilians who’ve chosen to stay in the south amid deadly dangers from Israel-Hezbollah clashes, UNIFIL spokesperson Kandace Ardiel tells us.