The United Nations Office at Geneva
Multimedia Newsroom
STORYLINE
As Za’atari refugee camp marks 10 years, war-weary Syrians still face uncertain future
Ten years since Jordan’s Za’atari camp opened its doors to 80,000 displaced Syrians, poverty now affects an increasing number of residents who face an uncertain future, the UN refugee agency, UNHCR, said on Friday.
“With the increase in food prices across the world, many refugee families are struggling to meet their basic needs on a daily basis,” said Dominik Bartsch, UNHCR Representative in Amman. “There is of course food assistance provided, but overall, household incomes are declining rapidly and we’re seeing the level of poverty increasing in the camp.”
According to UNHCR, two in three refugee families in Za’atari say they are in debt and 92 per reported resorting to negative coping strategies, such as reducing food intake or accepting high-risk jobs. These numbers have been going up at a worrying pace.
And after UN-led constitutional talks between Syria’s warring sides were postponed at the start of the week, humanitarians remain particularly worried for Syrian children housed at Za’atari, for whom the camp “has become their world”, said Mr. Bartsch.
“Prospects for return for the time being do not look promising. We are not seeing an environment in Syria that would be conducive to returns, but it is nonetheless reassuring that refugees when asked would they consider returning back home, overwhelmingly respond positively.”
More than 20,000 births have been recorded in Za’atari camp since its opening, Mr. Bartsch noted, before pointing to the “limited opportunities for the many children who are born in the camp and have seen no other environs than the camp itself”.
Crediting the camp with “saving thousands of lives and providing work and opportunities “for Jordanians and Syrians alike”, the UN refugee agency official warned that the situation was not sustainable, with its weather-beaten temporary shelters increasingly showing their limitations.
“The caravans, which replaced tents in 2013, have a normal life span of six to eight years meaning most of them are now in need of urgent repair…In 2021 alone, over 7,000 refugees requested support for maintenance as roofs and windows cracked and walls warped, leaving some residents exposed to the elements,” he explained.
STORY: Zaatari Refugee Camp Marks 10 Years - UNHCR
TRT: 02’16”
SOURCE: UNTV CH
RESTRICTIONS: NONE
LANGUAGE: ENGLISH/NATS
ASPECT RATIO: 16:9
DATELINE: Friday 29 July 2022, GENEVA, SWITZERLAND
SHOTLIST
- Medium shot, UN Geneva flag alley.
- Wide shot, press room with panel of speakers.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “It is a testimony, a testimony to the generosity of the Government of Jordan, which at the time 10 years ago, 11 years ago, allowed Syrian refugees access to its territory and then set up facilities that really are remarkable by global standards.”
- Close-up, TV screen showing speakers, journalist to rear.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “With the increase in food prices across the world, many refugee families are struggling to meet their basic needs on a daily basis. There is of course food assistance provided, but overall, household incomes are declining rapidly and we’re seeing the level of poverty increasing in the camp.”
- Medium-wide shot, journalists, TV cameras, light panel.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “Limited mobility of means, limited opportunities, and perhaps most depressingly, limited opportunities for the many children who are born in the camp and have seen no other environs than the camp itself.”
- Medium shot of journalists and TV camera on tripod.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “In the long run, our projection is that a continued approach of gradual inclusion of refugees in national assistance is the pathway to follow. And again, Jordan has been an exemplary (inaudible) in this regard, from early very on ‘til now, access of refugees to the educational system, access to health and indeed access to the labour market.”
- Medium shot, journalist looking at laptop.
- SOUNDBITE (ENGLISH) Dominik Bartsch, UNHCR Representative in Amman, (via Zoom from Amman): “Prospects for return for the time being do not look promising. We are not seeing an environment in Syria that would be conducive to returns, but it is nonetheless reassuring that refugees when asked would they consider returning back home, overwhelmingly respond positively.”
- Wide shot, press room, journalists and UN staff listening.
- Medium shot, journalists following proceedings.
- Medium shot, TV screen showing speakers, UN logo backdrop panel.
Similar Stories
1
1
1
Edited News | IFRC , UN WOMEN , UNHCR , UNICEF , WHO
Middle East war causes civilian terror and disrupts aid, but some relief efforts resume.
1
1
1
Edited News | OHCHR
UN Human Rights Chief Volker Türk addressed the Human Rights Council, delivering a video statement on the strike that hit a girls school in Minab, Iran recently, calling for accountability and protection of children.
1
1
1
Edited News | OHCHR , UNOG
A new UN Human Rights report published on Tuesday details the human rights impacts of the expanding reach of gangs in Haiti. According to data verified by the Office, at least 5,519 people were killed in Haiti, and 2,608 were injured between 1 March 2025 and 15 January 2026.
1
1
1
Edited News | OHCHR , UNOG
UN Human Rights spokesperson Marta Hurtado on Tuesday described the deadly impact of drone strikes in Sudan.
1
1
1
Edited News | WHO , OHCHR
Sudan: Hospital strike highlights surge in drone attacks on civilians
The death toll from a horrific attack on a hospital in Sudan’s Darfur has risen further, amid a “sharp increase” in drone attacks against civilians this year, UN agencies said on Tuesday.
1
1
1
Edited News | UNCTAD
Middle East conflict impacts global trade, raising oil and commodity prices due to disruptions.
3
1
3
Press Conferences , Edited News | WMO
WMO State of the Global Climate 2025 report - UNDER EMBARGO 0400 GMT (0500 CET) Monday, 23 March 2026
UN weather agency warns of record ‘climate imbalance’ as planetary warming accelerates
All-time high greenhouse gas concentrations in our planet’s atmosphere continue to drive heat records on land and sea, with long-lasting consequences for humanity, the World Meteorological Organization (WMO) has warned.
1
1
1
Edited News | OHCHR , UNOG
A UN Human Rights Office report released today on Israel’s settlement expansion in the occupied West Bank.
1
1
1
Edited News | OHCHR , UNOG
UN Human Rights Spokesperson Thameen Al-Kheetan made the following remarks on Tuesday concerning the deadly blast at a drug rehabilitation centre in Kabul:
1
1
1
Edited News | OHCHR , UNOG
UN Human Rights Spokesperson Thameen Al-Kheetan made the following remarks on the impact of Israeli airstrikes on Lebanon.
1
1
1
Edited News | OCHA , OHCHR , WFP
Middle East war may deepen global hunger; mass displacement, rights violations on the rise
The Middle East war could cause the worst disruption to humanitarian work since COVID, the UN World Food Programme (WFP) warned on Tuesday.
2
1
2
Statements , Conferences , Edited News | HRC
The UN’s top human rights forum gathered in Geneva on Monday, where Member States highlighted the growing civilian toll of war in the Middle East, sparked by Israeli and U.S. bombing of Iran, counter-strikes by Tehran against Gulf states and Israeli shelling of Hezbollah targets in Lebanon in response to attacks by the armed group.