Internet shutdowns impact human rights, economy, and day to day life

The dramatic real-life effects of shutdowns of the internet on people’s lives and human rights are vastly underestimated, the UN Human Rights Office warns in a report released today.

When major communication channels and networks are slowed down or blocked, this means thousands, even millions of people are deprived of their only means of reaching loved ones, medical assistance, of working, or participating in political debates or decisions, the report highlights.

“When you see a shutdown happen, it's time to start worrying about human rights”, said Peggy Hicks, Director of the Thematic Engagement, Special Procedures and Right to Development Division at the Human Rights Office (OHCHR). Speaking at a press conference at the UN in Geneva on Thursday morning, Ms. Hicks explained shutdowns deepen digital divides between and within countries and “are happening in places where there are deteriorating human rights situations”.

At a time when substantial development aid is directed towards enhancing connectivity in less developed countries, some of the beneficiaries of that assistance are themselves deepening the digital divide through shutdowns. “At least 27 of the 46 least developed countries have implemented shutdowns between 2016 and 2021, despite receiving support to increase their Internet connectivity” stressed Ms. Hicks.

The first major internet shutdown took place in Egypt in 2011, during the Tahrir Square protests that led to hundreds of arrests and killings.

Shutdowns can mean a complete block on Internet connectivity, but governments also increasingly ban access to major communication platforms and limit bandwidth and mobile services to 2G transfer speeds, making it difficult to share and watch videos or live picture broadcasts. 

Many States refuse to acknowledge interfering in communications or putting pressure on telecom companies to prevent them from sharing information. The official justification for the shutdowns was unknown in 228 cases reported by civil society across 55 countries. When authorities do recognize having ordered disruptions, justifications often point to public safety, containing the spread of hostility or violence, or combatting disinformation. Yet, shutdowns often achieve the exact opposite. According to Peggy Hicks “199 Shutdowns were justified by public safety concerns, and 150 were based on national security grounds. But many of those shutdowns were followed by spikes in violence.”

States urged not to impose Internet shutdowns

When a State shuts down the internet, both people and economies suffer. The costs to jobs, education, healthcare, and political participation virtually always exceed any hoped-for benefit. Tim Engelhardt, Human Rights Officer, reported examples of how hospitals, unable to contact their doctors in cases of emergency, “installed loudspeakers on the hospitals to call them.”

The report urges States to refrain from imposing shutdowns, to maximize Internet access and remove the multiple obstacles to communication. The report also encourages companies to share information on disruptions and ensure that they take all possible lawful measures to prevent shutdowns they have been asked to implement.

“We call on States to stop doing this, stop imposing shutdowns. Based on our research, shutdowns are simply never the best answer,” stressed Ms. Hicks. “Their costs are simply too great to economies, to democracy, and to people's day to day lives”.

Ends

Speakers:  

• Peggy Hicks, Director, Thematic Engagement Special Procedures and Right to Development Division – OHCHR
• Tim Engelhardt, Human Rights Officer - OHCHR

STORY: Internet Shutdowns Report - OHCHR
TRT: 1 mins 31s
SOURCE: UNTV CH
RESTRICTIONS: NONE
LANGUAGE: ENGLISH
ASPECT RATIO: 16:9
DATELINE: 23 June 2022 GENEVA, SWITZERLAND



SHOTLIST 

1. Exterior wide shot, flag alley, UN Geneva.
2. Wide shot, UN Geneva Press room.
3. SOUNDBITE (ENGLISH): Peggy Hicks, Director, Thematic Engagement Special Procedures and Right to Development Division - OHCHR: “One of the key findings of the report is that when you see a shutdown happen, it's time to start worrying about human rights. In other words, they're happening in places where there are deteriorating human rights situations.”
4. Medium lateral shot of speakers at podium.
5. SOUNDBITE (ENGLISH): Peggy Hicks, Director, Thematic Engagement Special Procedures and Right to Development Division - OHCHR:  “At least 27 of the 46 least developed countries have implemented shutdowns between 2016 and 2021, despite receiving support to increase their Internet connectivity.”
6. Medium shot, podium.
7. SOUNDBITE (ENGLISH): Peggy Hicks, Director, Thematic Engagement Special Procedures and Right to Development Division - OHCHR: “199 Shutdowns were justified by public safety concerns, and 150 were based on national security grounds. But many of those shutdowns were followed by spikes in violence.”
8. Wide shot press conference room and participants.
9. SOUNDBITE (ENGLISH): Peggy Hicks, Director, Thematic Engagement Special Procedures and Right to DevelopmentDivision - OHCHR: “We call on states to stop doing this, stop imposing shutdowns. Based on our research, shutdowns are simply never the best answer. Their costs are simply too great to economies, to democracy, and to people's day to day lives.”
10. Medium shot, press conference room.
11. SOUNDBITE (ENGLISH): Tim Engelhardt, Human Rights Officer - OHCHR: “Doctors couldn't be reached easily by the hospitals in emergency cases because the communications were shut down and they installed loudspeakers on the hospitals to call them.”
12. Medium lateral shot, podium with speakers seated in front of UN Geneva backdrop.
13. Medium shot, journalists, UN staff.
14. Close shot, journalist typing on laptop keyboard.